Social Media Streams Management

Engagement inbox allows you to track engagement for a group of social media accounts

You can access the engagement inbox by going to: Social > Streams > Groups and select a group:

Click on filter to decide:

• Order items: Newest first or Oldest first.
• Select channels: which social channels you want to see engagement stream from.
  Note: Pinterest is not supported here.
• Select streams:
  Facebook: Reviews, Tagged Posts, Ads Comments, Timeline Activities, Messages.
  Twitter: Mentions, Messages, Retweets.
  Instagram: Comments, Tagged Posts.
  Linkedin: Comments.
• Items from the past: 24 hours, 7 Days, 30 Days, 90 Days.
• Show archived.

After clicking apply, you will see the engagement inbox stream: